Warranty and Repairs
30-day unconditional money-back guarantee
All of our knives are made by hand. That is why no two knives are the same. The knife you receive will be similar to what you see on our site, but will vary slightly due to the natural materials used and individual craftsman that builds the knife. Our quality and craftsmanship is unparalleled. For that reason we offer a 30-day unconditional money-back guarantee. If you don't like the knife for any reason, send it back and we will refund 100% of your purchase price. Plus, each of our knives comes with a lifetime manufacturing defects warranty. We promise, you will not be disappointed.
What does the warranty cover? What doesn't it cover?
Forseti extends a limited lifetime warranty that our products are fully warranted to the original owner, with proof of purchase, against manufacturer's defects for the lifetime of the product when the product is used for the purpose intended, under normal conditions, and does not apply to damages caused by typical wear and tear over time, the natural breakdown of colors, the materials over extended time and use, accident, unreasonable use, improper care, modifications, alterations or negligence. Lifetime is defined as the expected life of the product, not the user's lifetime.
Products covered under our warranty will be repaired or replaced at our discretion, free of charge. In the event that the style being returned is no longer available for exchange, a product of equal value may be ordered. Repairs not covered under the warranty will be considered on a case-by-case basis, and services provided will be at the expense of the customer at a reasonable charge. Charge(s) will be determined at the time product is evaluated. We will not repair products requiring a fee unless approved. Factory 2nd's are not covered under the warranty. They are sold as-is and all sales are final.
When you say limited lifetime warranty, what does "lifetime" mean?
The product's "lifetime" specifically refers to the life of the product, or at such a time that, through normal use, the product can no longer function for the specific purpose intended. The determination of whether a product's expected lifetime has been used will be made by the warranty service center.
Is normal wear and tear covered by the "Limited Lifetime Warranty"?
We manufacture all of our products to meet our superior standards. However, regardless of how carefully you use, or how well you care for your Forseti product, it will eventually begin to show age and wear. Forseti warranty covers manufacturer's defects but it does not cover normal wear and tear.
All of our knives are made by hand. That is why no two knives are the same. The knife you receive will be similar to what you see on our site, but will vary slightly due to the natural materials used and individual craftsman that builds the knife. Our quality and craftsmanship is unparalleled. For that reason we offer a 30-day unconditional money-back guarantee. If you don't like the knife for any reason, send it back and we will refund 100% of your purchase price. Plus, each of our knives comes with a lifetime manufacturing defects warranty. We promise, you will not be disappointed.
What does the warranty cover? What doesn't it cover?
Forseti extends a limited lifetime warranty that our products are fully warranted to the original owner, with proof of purchase, against manufacturer's defects for the lifetime of the product when the product is used for the purpose intended, under normal conditions, and does not apply to damages caused by typical wear and tear over time, the natural breakdown of colors, the materials over extended time and use, accident, unreasonable use, improper care, modifications, alterations or negligence. Lifetime is defined as the expected life of the product, not the user's lifetime.
Products covered under our warranty will be repaired or replaced at our discretion, free of charge. In the event that the style being returned is no longer available for exchange, a product of equal value may be ordered. Repairs not covered under the warranty will be considered on a case-by-case basis, and services provided will be at the expense of the customer at a reasonable charge. Charge(s) will be determined at the time product is evaluated. We will not repair products requiring a fee unless approved. Factory 2nd's are not covered under the warranty. They are sold as-is and all sales are final.
When you say limited lifetime warranty, what does "lifetime" mean?
The product's "lifetime" specifically refers to the life of the product, or at such a time that, through normal use, the product can no longer function for the specific purpose intended. The determination of whether a product's expected lifetime has been used will be made by the warranty service center.
Is normal wear and tear covered by the "Limited Lifetime Warranty"?
We manufacture all of our products to meet our superior standards. However, regardless of how carefully you use, or how well you care for your Forseti product, it will eventually begin to show age and wear. Forseti warranty covers manufacturer's defects but it does not cover normal wear and tear.